Kia India has crossed a major after sales milestone with the inauguration of its 500th service workshop in the country. new feature is Located in Chandkheda, AhmedabadAnd one of the largest Kia workshops in India. With this, Kia’s total service network expands to 800 touchpoints across 391 cities, catering to a growing customer base of over 1.5 million users.
New Ahmedabad Workshop – Large Capacity, EV Ready
newly opened workshop Spread over 76,069 square feet.Which includes 41,640 square feet covered area. It has 57 service bays including dedicated washing bays with parking space for approximately 100 vehicles.
Kia says the facility can service up to 40,000 vehicles annually. It is also equipped with EV-ready infrastructure, including 90kW DC fast charger Capable of charging two vehicles simultaneously. A dedicated ‘Shine Zone’ has also been introduced for premium services like ceramic coating.
Focus on increasing reach after sales
Kia is continuously expanding its service network in India, especially in smaller cities and emerging markets. The latest milestone highlights the brand’s focus on improving service accessibility reduce wait time. The company now has one of the more extensive aftersales networks among mass-premium car manufacturers, with mobile service units also contributing to the overall reach.
Digital and connected service experience
Kia is also emphasizing on digital integration in aftersales. Features like contactless service, RFID-based tracking, digital vehicle health reports and real-time service updates are being introduced in the workshops. Customers can also track service status through the My Kia app, while additional ownership programs such as extended warranties and roadside assistance are seeing increased adoption.
sustainability initiative
The new Ahmedabad workshop has been developed with sustainability in mind. It includes solar power generation (145 kW), rain water harvesting and water recycling system. Kia has so far set up 124 green workshops across India, which jointly contribute Solar capacity of 8.9 MW.
Strengthening the ownership experience
With rising sales volumes and a growing customer base, Kia is clearly focusing on strengthening its aftersales ecosystem. The 500 workshops milestone is a step in that direction, ensuring better access and support for existing customers. Going forward, with EV adoption and connected car technology, Kia’s service network will play a key role in maintaining customer satisfaction and brand growth in India.
Commenting on this milestone, Mr. Gwanggu Lee, Managing Director & CEOKia India said, “The inauguration of our 500th service workshop is a proud milestone that reflects our deep commitment to customer-centricity. This achievement is not just about scale, but about ensuring that every Kia customer experiences convenience, transparency and trust throughout their ownership journey. As we continue to expand our network, our focus remains on providing a future-ready, sustainable and digitally enabled aftersales ecosystem Is.”
Mr. Baljeet Singh Bagga, Dealer Principal, West Coast Kia“Achieving the milestone of 500 workshops is a matter of immense pride for us. Our association with Kia India has been strong and progressive since the beginning. This new workshop represents another meaningful step in bringing the Kia brand closer to our customers while enhancing the service reach and experience in the field. Inspired by the ethos of Kia, we are committed to setting new standards in customer satisfaction and ownership experience.”